Refund Policy

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Coaching Payment Policy

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Session Fees:

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• 1:1 Coaching is billed at a rate of $30 per 15-minute increment.

• ​1:1 Coaching Plan: Any additional coaching beyond the scheduled 1-hour session will be billed at $30 per 15-minute increment.

• Executive Coaching is billed at a rate of $50 per 15-minute increment.

• ​Executive Coaching Plan: Any additional coaching beyond the scheduled 1-hour session will be billed at $50 per 15-minute increment.

• Sessions are rounded up to the next 15-minute block.

  • Example: If a session lasts 20 minutes, the client will be charged for 30 minutes.

• If a shorter session is scheduled and paid for in advance, but the actual session exceeds that time, an invoice will be sent for the additional time, rounded up to the nearest 15-minute increment.

  • This invoice is due the same day.

Session Timing:

• Coaching sessions begin at the scheduled time, not the time of arrival.

• If a client is late, the session will still end at the originally scheduled time, and full payment for the reserved time is required.

Refunds & Cancellations:

• No refunds will be issued for any reason, including late arrivals or missed sessions.

• Rescheduling must be requested at least 24 hours in advance. If not, the session is considered forfeited and still billable.

By booking a session, you acknowledge and agree to these terms.

For any questions regarding this policy, please contact us at contact@bryghtel.com.